Technical Officer

Full Time Botswana FHI 360
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Job Summary:
The incumbent will provide technical support to community-based organizations (CBOs/ CSOs) to implement community-based activities for key populations in the  Northern Region (Ngamiland and Chobe) and Central Region (Palapye, Serowe, Selebi Phikwe, Francistown and Boteti). Technical Assistance will be provided on community mobilization/demand creation and the provision of clinical services i.e. community-based HIV testing and counseling (CBHTC), pre-exposure prophylaxis (PrEP), HIV self-testing (HIVST), linkage to care and treatment, family planning (FP), services for gender-based violence (GBV) victims, and sexually transmitted infection (STI) screening and treatment.

Provide technical support to the implementation of comprehensive strategies for reaching key populations  and priority populations  using EpiC tools and strategies  for  demand creation for HIV  prevention and treatment services, including HIV testing, STI screening, HIV clinical management and supporting PLHIV to remain on treatment and reach viral suppression and TB/HIV control.
Develop strategic behavior change communication plan and information, education and messaging around HIV services and other effective social mobilization strategies for reaching priority populations.
Work closely with CSO partners to develop capacity to plan differentiated care models for community delivery of HIV services; mobile outreach activities, drop-in centres, home based services and other innovative ways.
Support monitoring of CSO performance against workplans and targets, provide on-site and remote technical assistance.
Strengthen EpiC’s relationships with local stakeholders, District Health Management Teams and strengthen collaborations for service delivery in the districts under their region to support Epic activities
Liaise with regional GoB counterparts (including Regional Medical Officers, Regional Health Management Teams, District Health Management Teams, etc.), service providers, implementing partners and stakeholders to ensure that EpiC activities are well-coordinated and feed into national and regional programs, plans and achievements.
Identify training opportunities for EpiC CSO and clinical staff within the districts and provide mentorship to implementing partners
Responsible for quality management and quality improvement plans for the partners, ensuring that partners adhere to minimum clinical standards
Contribute to technical briefs, reports, guidelines and other materials.

Applied Knowledge & Skills:

Knowledge of health and development programs in Botswana including familiarity with relevant national guidelines, standards and protocols. Familiarity with Botswana public health sector at regional, district and council level and experience working with these teams.

Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.

High degree of proficiency in written and spoken English communication.

Well-developed computer skills.

Working knowledge of concepts, practices and procedures with providing technical support for research studies.

Excellent oral and written communication skills.

Excellent organizational and analytical skills.

Demonstrated proficiency with using Microsoft Office Suite required.

Ability to analyze and interpret data, identify errors and prepare reports.

Ability to problem solve and implements corrective action as needed.

Problem Solving & Impact:

Works on problems of diverse scope that require analysis or interpretation of various factors.

Exercises judgment within selecting methods and techniques to determine appropriate action.

Builds productive working relationships with internal and external staff.

Decision may affect a work unit or area within a department.

Supervision Given/Received:

Has no supervisory responsibility.

Receives methods and procedures on new projects and assignments.

May provide guidance to other lower level personnel.

Typically reports to an Associate Director or Director.


Bachelor’s Degree or Diploma in Nursing with 5 to 7 years of relevant experience in ART Nurse Prescription and Dispensing. Midwifery or advanced training  in Sexual and Reproductive Health  is an added advantage.


Experience in the provision of community-based biomedical and demand generation services to KP.

Experience implementing HIV/AIDS programs at community and facility level in Botswana; familiarity and experience with USAID/PEPFAR-funded programs.

Experience in programs serving KP. Demonstrated cultural sensitivity and sound understanding of the needs of KP.

Experience in technical capacity building of Botswana CSOs, especially those working with KP.

Proficiency with database management software and on-line search tools required.

Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.

Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.

Must be able to read, write, and speak fluent English.

Prior work experience in a non-governmental organization (NGO), government agency, or private company.

Typical Physical Demands:

Typical office environment.

Ability to sit and stand for extended periods of time.

Ability to lift 5-50 lbs.

Technology to be Used:

Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:

10% – 25%

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
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