Monitoring & Evaluation Officer

Full Time
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Job Summary:
The M&E Officer will  be part of the M&E team and reports to the Senior M&E Officer. He/she will work with EpiC staff, local community-based implementing partners and GoB counterparts to ensure that M&E activities are appropriate and meet USAID and EpiC requirements.  The M&E Officer will be based in the FHI360 Botswana office with 25% of time travel to support implementing partners in the districts.

Work with M&E team in design and implementation of M&E systems and tools for the project.

Synthesize reports, analyze data and develop or adapt M&E tools.

Work with local community-based implementing partners and KP groups (partners), health service providers and Government of Botswana (GoB) counterparts to provide support and guidance on project M&E activities, ensuring alignment with USAID and GoB reporting requirements.

Work with community-based implementing partners to support the correct implementation and use of M&E tools, and adherence to complete, correct and timely reporting.

Conduct routine monitoring visits to project sites, conduct data quality assessments (DQAs) using official tools, assist in the preparation of weekly and monthly reports, and provide supportive supervision at sites.

Ensure that the quality of activities adheres to EpiC and PEPFAR standards by supporting the development and implementation of appropriate mechanisms to ensure quality.

Provide direct technical assistance and capacity building in the design and implementation of the M&E components of the activities in the communities served.

Assist in the development and maintenance of computerized data capture (DHIS2) of the program and provide technical assistance and training to the staff at the sites responsible for data entry.

Provides technical assistance to local partners in ensuring optimal use of DHIS2 database system

Supports local partners in solving any DHIS2 system issues in the back end and providing necessary trainings for all the system users

Compiles all necessary patient line lists for reporting purposes and de-duplication exercise across PEPFAR implementing partners

Ensures accurate completion of data into INFOLINK and DATIM reporting databases.

Build capacity of local partners in project M&E, especially data collection, management and analysis for use in decision-making and course correction.

Document lessons learned and best practices in M&E, according to USAID and PEPFAR guidelines.

Remain informed of current issues regarding M&E of programs in the HIV/AIDS field by review of current literature and Ministry of Health and Wellness protocols, guidelines and standards.

There are 31 FHI360 development competencies. The focus for this particular job will be:

Project Management (Planning and Time Management) – accurately scopes out length and difficulty of tasks (sets objectives/goals/measures). Breaks down work into steps, schedules, task/people assignments. Marshals people, time, and resource efficiently. Arranges information in a useful manner, and orchestrates multiple activities at once.

Problem Solving – analyzes problems, seeks input from others and considers a variety of solutions. Chooses most efficient and effective solutions with attention to the impact that solution has on other projects and tasks.

Technical Skills and Learning – let’s go of outdated processes and procedures, seeks out resources to enhance technical skills, and readily learns new industry processes, systems and products.

Employees are expected to possess, or have high-potential for development of these three fundamental competencies.

Applied Knowledge & Skills:

Knowledge of health and development programs in Botswana including familiarity with the national health information management system (HMIS) and national protocols, guidelines and standards for HIV service provision and M&E.

Knowledge and experience in national-level M&E system implementation.

Previous experience working with USAID or PEPFAR supported program.

Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.

High degree of proficiency in written and spoken English communication.

Well-developed computer skills.

Working knowledge of concepts, practices and procedures with program design.

Strong oral and written communication skills.

Demonstrated proficiency with Microsoft Office suite software.

Ability to problem solve and recommend corrective action as needed.

Strong organizational and attention detail needed to adhere to project deadlines.

Problem Solving & Impact:

Works on problems of moderate scope that require a review of various factors.

Exercises judgment within defined procedures and practices to determine appropriate action.

Builds rapport with internal and external contacts.

Decisions may cause delays and affect a work unit or area within a department.

Supervision Given/Received:

Receives general instructions on routine work, detailed instructions on new projects or assignments.

Uses independent judgment in determining work-flow and priorities.

Typically reports to a Manager/ Associate Director/ Director.


Bachelor’s Degree or its International Equivalent – Knowledge/Information Services, Communications, Education, Environment, Health, Behavioral, Life/Social Sciences International Development, Human Development or Related Field.

​Project Management (PM) Certification preferred.


Typically requires a minimum of 2-5 years’ experience with public health program management, US Government rules and regulations.

Experience in programs serving KPs. Demonstrated cultural sensitivity and sound understanding of the needs of KPs.

Experience in technical capacity building of Botswana non-governmental organizations (NGOs) and community-based organizations (CBOs), especially those working with KPs.

Experience with developing international programs and project management experience, particularly HIV/AIDS programs

Experience using DHIS 2 & DATIM

Articulate and professional and able to communicate in a clear, positive fashion with clients and staff.

Must be able to read, write, and speak fluent English; fluent in host country language as appropriate.

Prior work experience in a non-governmental organization (NGO), government agency, or private organization.

Prior experience using Microsoft Office Suite preferred.

Typical Physical Demands:

Typical office environment. Ability to sit and stand for extended periods of time; ability to lift 5-50 lbs.

Technology to be Used:

Personal Computer, Microsoft Office (i.e. Word, Excel, PowerPoint, etc.), e-mail, telephone, printer, calculator, copier, cell phones, PDAs and other hand held devices.

Travel Requirements:


This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.
FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.
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